Service Terms & Conditions
Effective Date: 23 March 2026
These Terms & Conditions apply to all training sessions, programs, and services provided by Athlethink (“we”, “our”, “us”). By engaging our services, you agree to the following:
1. Weather & Session Disruptions
For safety reasons, sessions may be postponed or adjusted due to unfavorable weather conditions.
- If weather conditions appear unsuitable prior to your session, you are encouraged to coordinate with your coach in advance
- Where both parties agree that conditions are not suitable, the session may be rescheduled without penalty
- If a session has already begun and is interrupted, the coach may adapt the session (e.g., off-court training, movement work, technical review, or strategy discussion)
- Sessions that are significantly completed may still be counted as fulfilled
2. Attendance & Rescheduling
- For private sessions, at least 24 hours’ notice is required to reschedule
- Late cancellations may result in the session being forfeited
- Group sessions are fixed and generally not eligible for make-up sessions
- Time lost due to late arrival will not be extended or compensated
3. Payments & Booking
- Training sessions may be offered in packages or agreed formats
- Full payment is required to confirm and secure your schedule
- Booking slots may be held temporarily and released if payment is not completed within the stated timeframe
- All payments are non-refundable unless otherwise agreed
4. Package Validity
Where session packages are offered:
- Each package is valid for a specified duration from the date of purchase
- Unused sessions beyond the validity period may be forfeited
- If you have known scheduling conflicts, you are encouraged to inform us in advance so arrangements can be considered
- Scheduling adjustments are subject to availability
5. Training Venues & Access
- Clients are responsible for any applicable venue-related costs (e.g., court booking, entrance, or parking fees)
- Where sessions are conducted in private facilities, clients should ensure compliance with venue rules and obtain any necessary permissions
- Athlethink is not responsible for restrictions imposed by third-party venues
6. Changes to Sessions
Athlethink reserves the right to:
- Reschedule sessions due to unforeseen circumstances
- Assign or change coaches where necessary
- Adjust session structure in the best interest of safety and training quality
7. Assumption of Risk & Liability
By participating in any training or program:
- You acknowledge that physical activity carries inherent risks
- You agree to participate at your own discretion and responsibility
Athlethink shall not be held liable for:
- Any injuries, accidents, or health-related issues
- Any loss or damage to personal property
8. Updates to Terms
We may revise these Terms & Conditions from time to time. Continued engagement with our services constitutes acceptance of any updates.
9. Communication & Use of Information
By submitting your details or engaging with Athlethink:
- You consent to being contacted regarding your sessions, updates, or relevant services
- We do not sell personal information to third parties
- Your data will be handled in accordance with our Privacy Policy
10. Acceptance
By booking a session, submitting a form, or participating in any Athlethink service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.